FOR INTERNATIONAL ORDERS PLEASE CONTACT AN AUTHORIZED CHALLENGER AVIATION PRODUCTS DISTRIBUTOR.
DUE TO INCREASED DEMAND AND DELAYS IN PRODUCTION AS WELL AS SUPPLY CHAIN SHORTAGES, SOME PRODUCTS HAVE AN APPROXIMATE LEAD TIME OF 10-12 WEEKS. THIS LEAD TIME MAY BE SHORTER OR LONGER DEPENDING ON SUPPLIER DELAYS AND AVAILABILITY OF MATERIALS. CHALLENGER CANNOT GUARANTEE ANY ITEM’S LEAD TIME. ALL LEAD TIMES ARE APPROXIMATE. IF YOU HAVE QUESTIONS ABOUT A SPECIFIC PRODUCT'S LEAD TIME PLEASE, EMAIL INFO@CHALLENGERAVIATION.COM OR CALL 937-387-6500.
AS OF MAY 17, 2023, ALL ITEMS WILL BE SENT WITH A TAMPER EVIDENT LABEL. OUR PRODUCTS GO THROUGH MULTIPLE INSPECTIONS BEFORE LEAVING OUR FACILITY, ENSURING QUALITY OF BOTH THE PRODUCT AND REQUIRED PAPERWORK AND ANY ACCOMPANYING ACCESSORIES. ONCE THE TAMPER EVIDENT SEAL IS BROKEN, CHALLENGER AVIATION PRODUCTS, IS NO LONGER RESPONSIBLE FOR DAMAGED OR MISSING ITEMS IN THE BOX. IF YOU RECEIVE AN ITEM WITH A BROKEN TAMPER EVIDENT LABEL, CONTACT US IMMEDIATELY AT 937-387-6500 OR INFO@CHALLENGERAVIATION.COM AND BE PREPARED TO PROVIDE A PICTURE OF THE PRODUCT AND THE PACKAGING IT WAS SHIPPED IN. IF THOSE TWO ITEMS ARE NOT PRESENTED WITH THE CLAIM, CHALLENGER AVIATION WILL NOT BE RESPONSIBLE FOR ANY DAMAGED OR MISSING ITEMS. ALL CLAIMS MUST BE RECEIVED WITHIN 6 HOURS OF PACKAGE DELIVERY OR CHALLENGER AVIATION WILL NOT BE RESPONSIBLE FOR ANY DAMAGED OR MISSING ITEMS. WE STRIVE TO MAINTAIN A QUALITY EXPERIENCE FOR ALL OF OUR CUSTOMERS AND DISTRIBUTORS. WE APPRECIATE YOUR UNDERSTANDING OF THIS NEW POLICY.
